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  1. Checkout.com
  2. Payments
  3. Refunds

Refunds

  • Can a refund be canceled or voided?
  • Is there a limit on the number of partial actions on a payment?
  • Verify if funds were debited from a customer
  • Refund timelines
  • Refunded the wrong transaction
  • Refund a transaction processed on Checkout.com's old platform
  • What happens if I refund to a closed account?
  • What happens if I refund to a closed card?
  • Why did my refund fail?
  • Troubleshoot a failed refund
  • Refund an Electronic Payment Standard (EPS) payment
  • Customer was charged twice for a transaction
  • Payment types that support reversal
  • Review proof of refund in the Dashboard
  • Review transaction refund status in the Dashboard
  • Issue a refund to an expired or canceled card or closed account
  • Can a refund be processed on a different card than the one used for the payment?
  • Can I process a refund for an amount larger than the initial transaction?
  • Can I process a card refund for a transaction not processed with Checkout.com?
  • Rectify accidental processing of a full refund instead of a partial refund
  • My customer has not received the processed refund
  • Refund process duration
  • Issue a full or partial payment refund
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© 2023 Checkout.com

Checkout.com or its affiliates provide services under a license or registration in various jurisdictions. Money transmission services in the U.S. provided by eMoola Inc. (NMLS # 1791692) or Global Transfers LLC (NMLS # 1750101). For details please visit our Regulatory page.

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© 2023 Checkout.com

Checkout.com or its affiliates provide services under a license or registration in various jurisdictions. Money transmission services in the U.S. provided by eMoola Inc. (NMLS # 1791692) or Global Transfers LLC (NMLS # 1750101). For details please visit our Regulatory page.

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