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How do I see if an issuer declined a refund?

You can see if an issuer declined a refund:

  • Through the Dashboard, in the Payments tab
  • In our API response. If an issuer declines refund authorization, you’ll receive a 422 response following the refund request like the one below:

{
  "request_id": "f5feff3f-d2ef-4c82-b4d0-ff443731581f",
  "error_type": "processing_error",
  "error_codes": ["refund_authorization_declined"]
}

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