You can verify if funds were debited from a customer by reviewing the payment's status on the Dashboard:
- Sign in to the Dashboard.
- Go to Payments > Processing > All payments.
- Search for the payment you want to verify.
- Select the payment to open its Payment details page.
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Review the Payment timeline.
If the original Authorization is followed by a Void authorization for the full amount, funds were not debited from the customer.
If the original Authorization is followed by a Capture, funds were debited from the customer.
If the original Authorization is followed by a Capture and then a Refund for the full amount, funds were debited from the customer but have since been refunded.