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Review proof of refund in the Dashboard

If you need a proof of refund for your transaction, go to the Dashboard and select the Payments tab. This is where you can find all details related to a specific refund, including the Retrieval Reference Number (RRN), which acts as the proof of refund.

If the RRN number is not available through the Dashboard, you can find it in the payments API. Visit the Get payment actions page in the Documentation website for more information. 

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