To find out why an issuer declined a refund, you can subscribe to refund webhook notifications, use our Payment Search API, or view the refund in the Dashboard.
How do I find out why an issuer declined a refund?
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Articles in this section
- Can a refund be canceled or voided?
- How do I see if an issuer declined a refund?
- Is there a time limit on processing refunds?
- Partial refund action limit
- Verify if funds were debited from a customer
- Refund timelines
- Refunded the wrong transaction
- Refund a transaction processed on Checkout.com's old platform
- What happens if I refund to a closed account?