If you have accidentally refunded the wrong transaction, Checkout.com may be able to reverse it.
When the refund clears, contact support@checkout.com and provide the following transaction details:
- Payment ID
- Date
- Refund amount
Refunded the wrong transaction
Was this article helpful?
Share
Copy Link
Share via email
Articles in this section
- Can a refund be canceled or voided?
- Refund a transaction processed on Checkout.com's old platform
- What happens if I refund to a closed account?
- What happens if I refund to a closed card?
- Why did my refund fail?
- Troubleshoot a failed refund
- Refund an Electronic Payment Standard (EPS) payment
- Customer was charged twice for a transaction
- Payment types that support reversal