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Is there a time limit on processing refunds?

For most card schemes, there’s no time limit for processing refunds.

The following list shows the applicable limits per scheme:

  • American Express – No time limit

  • Diners Club International – No time limit

  • Discover – 10 days

  • Mastercard – Recommends up to six months, unless applicable laws or regulations say otherwise

  • Visa – No time limit except for token transactions, for which the limit is one year

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