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  3. Funds management

Funds management

  • Changes to Bank Payout balance checks
  • What is balance minimum?
  • Balance checks for refunds
  • Where did the funds in my Payable balance go?
  • Why do funds have no availability date?
  • How to specify the destination balance when adding funds
  • Duplicate Scheme Variable Fee for same financial action
  • Can I get a balance confirmation?
  • How is the Pending balance calculated?
  • How to view my closing balance
  • What is the FX markup?
  • How to check a payment's conversion rate
  • How to compare amount in original and converted currency
  • FX markup on refunds
  • What is the FX markup applied to?
  • Different FX rate for same currency pair at same time?
  • Checkout.com live FX rates
  • Updated bank account details for Checkout MENA FZ LLC
  • Updated bank account details for Checkout LLC
  • How can I view my balances?
  • Where can I find my sub-account ID?
  • Confirm reduced Level 2 or Level 3 interchange rates
  • I can't see the option to add funds in the Dashboard
  • Are FX fees invoiced or deducted from incoming payments?
  • How can I reduce my Checkout.com fees?
  • Can I get a Statement of Account?
  • Can I get an invoice for a transaction?
  • Can I forward my invoice to a specific recipient?
  • I can't see my entity's Collateral balance?
  • How to see my reserve funds held by Checkout.com?
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© 2025 Checkout.com

Checkout.com or its affiliates provide services under a license or registration in various jurisdictions. Money transmission services in the U.S. provided by eMoola Inc. (NMLS # 1791692) or Global Transfers LLC (NMLS # 1750101). For details please visit our Regulatory page.

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© 2023 Checkout.com

Checkout.com or its affiliates provide services under a license or registration in various jurisdictions. Money transmission services in the U.S. provided by eMoola Inc. (NMLS # 1791692) or Global Transfers LLC (NMLS # 1750101). For details please visit our Regulatory page.

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