How to view my closing balance

To view the closing balances for your entity on a specific date, generate a Balance Report with the relevant date as the report end date.

 You need one of the following user roles:

• Admin

• Custom role with the View and generate payment reports permission

• Developer

• Disputes manager

• Read only

• Risk manager

• Support manager

Follow these steps:

1. Sign in to the Dashboard. 

2. Go to Reports.

3. On the Dashboard reports tab, select Create report.

4. On the Generate report page, under:

• Report type – Select Balance.

• Entity – Select the required entity.

• Time zone – Select either UTC or the Dashboard time zone (your local time).

1. Under Report details, use the Covered period calendar to select the date range to be covered in the report, with the date you want to see closing balances for as the end date.

2. In the File name box, edit the file name if required. This may help you find the report later.

3. Under Customize included fields, select the fields you want to include in the report. Some of the fields are preselected by default. You can choose to select more fields or select all the fields.

4. Select Create.

The Dashboard reports page opens listing all generated reports, which you can filter by Report type, Generated type, or Entity. You can also search for a report by Report type.

1. Select the Download icon next to the report to download it as a CSV file.

Use the following fields as required: 

• Closing Available Balance

• Closing Pending Balance

• Closing Payable Balance

• Closing Collateral Balance

• Closing Operational Funding Balance