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What happens if I don't clear a negative balance?

If you do not clear a negative balance, Checkout.com carries the unresolved negative balance forward to the next reporting period rather than writing it off. It then appears on your statement as a Carry Forward (Remittance Currency) amount, and offsets against future settlements until it's cleared.

You do not receive a settlement payout while your Available balance is negative. Clearing it quickly keeps your settlements running.

To request a breakdown of what makes up a carried forward amount, contact your account manager or request support.

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