If you use gross settlement, you can contact support@checkout.com to request a Statement of Account (SoA).
If you use net settlement, no SoA is available. However, Checkout.com provides the following reports that enable you to filter and drill down to the required level of detail:
This report provides an overview of funds movements in and out of your sub-accounts, and the opening and closing Available balances in a specified time frame. This enables you to identify any actions you need to take on your sub-accounts. For example, transfer funds between sub-accounts or top up balances.
It also breaks down all payment-related fees and account-level fees charged to your sub-accounts. This represents the net revenue paid out to you in the reporting period for each entity.
This report is available per entity and structured by sub-account. For each sub-account, the report features the following types of rows:
- Balances & Payouts – The sub-account's opening and closing balance, and financial activity not related to payments, such as account-level fees, adjustments, transfers, and payouts.
- Breakdown – A breakdown by payment method, including the total payment amount, total payment-related fees, and tax. The number of rows depends on the number of payment methods processed in the sub-account in the reporting period.
Financial Actions by Date Range Report
This report provides a detailed account of financial activity per sub-account within the required time frame.
Balances in the Dashboard
The most direct and efficient way to access your balance information is through the Balances section of the Dashboard.
You must have one of the following user roles:
- Admin
- A custom role with the
View balancespermission
- Sign in to the Dashboard.
- Go to Business account > Balances.