Skip to main content

Why is the dispute amount higher than the original payment?

The dispute amount may be higher or lower than the original payment if the customer paid in a different currency than the processing currency. In this case, a currency conversion is required to process the payment. Depending on the exchange rate at the time of payment and dispute, the dispute amount may differ from the original payment.

 

Was this article helpful?
Share
Copy Link Share via email

Articles in this section