You can check if your card payment dispute status using the Dashboard or the API.
For alternative payment methods (APM) disputes, ensure that the payment method offers a dispute resolution mechanism. See the specific APM documentation for more information.
In the Dashboard
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Sign in to the Dashboard.
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Go to Payments > Processing > Disputes.
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If you find the payment listed in the _Unanswered _tab, the dispute requires evidence. If you don't find it listed, go to _All disputes _tab.
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Search by one of the following to find the relevant payment:
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Dispute ID
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Payment ID
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ARN
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Reference
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Sub-entity ID
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Processing channel
The Status column indicates if the dispute has been resolved.
Using the API
Call the Get dispute details endpoint by passing the dispute ID as the {dispute_id} path parameter. Resolved disputes are returned with the status value as resolved in the response.
Using webhooks
You can configure webhooks to be notified of dispute statuses. For more details, see available dispute webhooks.