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Are emails from periodic.reviews@checkout.com asking for documents to submit legit

Yes, emails from periodic.reviews@checkout.com are legitimate and are sent by our Operations Team as part of our compliance review process. When our automated system cannot approve a payment, our team reviews it and may email you to request additional documentation to complete the compliance process.

These compliance requests are specifically for transaction monitoring, and are not related to sanctions requests that may appear on the Dashboard.

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