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How to see my reserve funds held by Checkout.com?

The total amount of your fixed or rolling reserves that Checkout.com holds is known as your Collateral balance.

To view this balance in the Dashboard, ensure that you have one of the following user roles:

  • Admin

  • A custom role with the View balances permission

  Follow these steps:

  1. Sign in to the Dashboard.

  2. In the Business entity selector, select the client view (not the entity view).

  3. Go to Business account > Balances.

  4. Select the List view icon.

  5. Open the dropdown for the relevant entity.

  The Collateral balance is displayed, along with the other balances for this entity.

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