There are several possible reasons for a bank or card payout in Pending status, including:
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Timeline thresholds – Confirm that the delay exceeds the standard payout processing timelines.
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Sanctions screening – All transactions undergo sanctions screening to ensure compliance with international regulations. This process can cause delays, particularly if further information is required.
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Requests for additional information – Checkout.com may need to check certain details before completing the payout.
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Beneficiary details – If the beneficiary’s information is incorrect or incomplete, this can cause processing delays.
To troubleshoot, you can look up the transaction events and details in the Dashboard. For more details, see
Find the payment transaction events and details in the Dashboard.