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Find a payment in the Dashboard using its reference

To search for a payment using its reference in the Dashboard:

  1. Navigate to the Payments tab.
  2. Open the All payments page.
  3. Enter the payment reference in the Search field.



Some special characters may cause your payment reference to be interpreted as separate search terms by the search engine. For example, spaces, underscores, or hyphens.

If your payment reference includes these special characters, wrap the reference in double quotes ("<REFERENCE>"). For example, "a1234bc5-67d8-9101-1e12-1f3g141516h1".



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