To disable a dynamic billing descriptor, contact our Support team or your Account Manager and provide the following information:
- Processing channel name/ID: Provide the name or ID of the processing channel you want to disable the dynamic billing descriptor.
When the dynamic billing descriptor is disabled, the static billing descriptor you have defined for this processing channel will be used.
For more information on how to change your static dynamic descriptor, visit the Manage billing descriptors documentation page.
For static billing descriptors
Billing descriptors help your customers recognize charges on their bank or card statements. Static billing descriptors are required by the banks and card schemes. They are set during your onboarding with Checkout.com and cannot be disabled.