Add or update your bank account and settlement schedule details

Add a new bank account or settlement schedule

To add a new bank account or settlement schedule, an authorized or delegated signatory from your business must contact our Support team or your Account Manager. They will also inform you on any potential impact on pricing because of this request.

The following verification information is required:

• the entity name where we should apply the change.
• the bank account holder name. If the bank account holder is a different entity, we will ask for the justification.
• for the new bank account, provide one of the following:
  • a copy of a bank statement or letter for the new bank account, issued within the last 12 months;
    • the bank account holder address, account number or IBAN, and routing number, SWIFT/BIC or sort code must be present on the document
  • an official letter issued by the bank
  • blank cheques
    • this must be a scan or direct photo of the cheques
    • we can only accept electronic cheques issued by banks in Canada (CA)
    • we cannot accept any cheques issued by banks in Australia (AU)
• if you're funding a hyper wallet, a recent Hyper wallet Funding Instructions is required

The documents you provide as Proof of Bank Account must be the original copy or a scanned copy in PDF format with a maximum file size of 25MB.

Change your bank account or settlement schedule details

To change your bank account details or your settlement schedule details, an authorized or delegated signatory from your account must login to the Dashboard and follow the instructions included in the Bank Settlements page in the Documentation website.

In addition to the above documents you must also provide:

• the settlement schedule you want to update (in the case of multiple bank accounts).
• a bank statement of your existing bank account, issued within 7 days of the request – if you cannot retrieve a bank statement, you can provide a screenshot of the bank account with the latest Checkout settlement/transaction instead.