Add a new bank account or settlement schedule
To add a new bank account or settlement schedule, an authorized or delegated signatory from your business must contact your account manager or request support. They will also inform you about any potential impact on pricing because of this request.
The following verification information is required:
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The entity name to apply the change to
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The bank account holder name – If the bank account holder is a different entity, we will ask for a justification.
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For the new bank account, provide one of the following:
- A copy of a bank statement or letter for the new bank account, issued within the last 12 months
Note: The bank account holder address, account number or IBAN, and routing number, SWIFT/BIC or sort code must be displayed on the document.
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An official letter issued by the bank
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Blank cheques
- This must be a scan or direct photo of the cheques.
- We can only accept electronic cheques issued by banks in Canada (CA).
- We cannot accept any cheques issued by banks in Australia (AU).
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If you're funding a hyper wallet, a recent Hyper wallet Funding Instruction is required.
The documents you provide as Proof of Bank Account must be the original copy or a scanned copy in PDF format with a maximum file size of 25MB.
Update your bank account or settlement schedule details
To update your bank account details or your settlement schedule details, an authorized or delegated signatory from your account must sign in to the Dashboard and follow the Update bank account instructions.In addition to the documents required when adding a new account or schedule, you must also provide:
- The settlement schedule you want to update (in the case of multiple bank accounts).
- A bank statement of your existing bank account, issued within seven days of the request.
Note: If you cannot retrieve a bank statement, you can provide a screenshot of the bank account with the latest Checkout.com settlement/transaction instead.
Note The request must be made by an authorized or delegated signatory of the account. To appoint a new person as a signatory for the account, contact your account manager or request support.