If you can't capture an authorized payment, it may be because:
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You've unintentionally voided the capture.
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Mechanisms in your workflow such as fraud detection have made a decision to void the payment based on the data available after authorization.
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The authorization validity has expired.
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You've tried to capture an amount higher than the authorized amount.
To troubleshoot, you can look up the transaction events and details in the Dashboard. For more details, see
Find the payment transaction events and details in the Dashboard.