To find out why a card was declined, sign in to the Dashboard and go to the Payments tab. This is where you can find all details related to specific transactions, including the decline reason.
Understand why my customer's card was declined
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- Change the billing descriptor
- Apple Pay and Google Pay enabling fees
- Apple Pay and Google Pay card numbers difference on the Dashboard
- Find the Acquirer Reference Number (ARN) in the Dashboard
- Understand the Dashboard payment statuses
- Review payment status
- Create a payment link
- Use a charge ID for recurring payments in the Unified Payments API
- Send your own unique identifier in a payment