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I can't find my MID

If you're unable to find your merchant ID (MID) in your Payments Report, this is because the field isn't enabled on the report.

To enable the field you need one of the following user roles:

  • Admin

  • Custom role with the View and generate payment reports permission

  • Developer

  • Disputes manager

  • Read only

  • Risk manager

  • Support manager

 

  1. Go to Reports > Create report.

  2. In the Generate report page that opens, go to Customize included fields section.

  3. Select Authorisation MID, and then select Create.

The Dashboard reports page opens listing all generated reports, which you can filter by Report type, _Generated type, or Entity. You can also search for a report by Report type.

  1. Select the Download icon next to the report to download it as a CSV file.
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