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Cannot access a specific Fraud section or functionality

For Fraud Detection, if you cannot see a specific part of the Fraud section in the Dashboard or cannot access specific functionality, ensure you have the appropriate user role or permissions as follows:

  • Admin role

  • Risk manager role

  • A custom role with the following permissions as required:

    • Create, edit, or delete rules – Required to create and manage rules and lists, and risk strategies

    • Decline high-risk payments – Required to create decline lists

Contact your Dashboard owner or administrator to update your role or permissions, if required.

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