If you receive a response code 40101 - Risk blocked transaction, it could mean that the payment failed due to a security violation.
To find more information on why this might have happened, follow these steps:
- Sign in to the Dashboard.
- Go to Payments > All payments.
- Identify and select the transaction that returned the error code.
- In the Payment timeline section, expand the Fraud Detection – Pre-auth – Checkout decline event to see the different assessments related to the transaction.
- For more information on the rule that triggered the response code, select View full assessment
If you need more help, contact our Support team to get further assistance about the reasons for the decline.