Billing descriptors play a crucial role in preventing chargebacks by providing clear and recognizable information on bank statements. Here’s why they are important:
- Customer recognition: Clear billing descriptors help customers easily identify and accept charges when they review their card and bank statements.
- Fraud prevention: Unclear descriptors can lead customers to suspect fraudulent activity, prompting them to initiate chargebacks.
- Cost and time efficiency: Chargebacks are costly and time-consuming for merchants to resolve. A clear billing descriptor reduces the risk of unnecessary chargebacks.
For more information on how to change your static billing descriptor in the Dashboard or how to set up a dynamic billing descriptor, visit the Manage billing descriptors page on the Documentation site.