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Transaction declined with response code 30015 - No such issuer

If you receive a response code 30015 - No such issuer, it could mean one of the following:

  • The payment was declined because the details provided were incorrect. Ask your customer to try again with updated details.
  • For payouts, this error indicates that the card number is incorrect, invalid, or restricted. Ask the recipient for an alternative payment method or instruct them to contact their card issuer.
  • If you consistently encounter issues or a high number of declines for a specific recipient card BIN, please report this to the Support team.
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